Returns & Exchanges
At Syrup® Cosmetics, we want you to glow with confidence. If you are not completely satisfied with your purchase, you may return unopened products within 30 days for a full refund or store credit.
Initiate Your Request
Log into your account portal or email our support team with your order number and the items you wish to return to receive a prepaid shipping label.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized courier location; we will track the journey back to our warehouse.
Receive Your Refund
Once our quality control team inspects the returned cosmetics, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing